To our valued clientele,
With the announcement of a mandatory shelter-in-place order for Mendocino County, local businesses are faced with a number of difficult choices. While our goal continues to be providing our clients with the best possible service, we also have a responsibility, both legally and socially, to do our part in preventing the spread of COVID-19.
Based on the provisions of the order, we are forced to close our offices to the general public for the duration of the mandated period, effective immediately. That said, we will continue our day-to-day operations behind the scenes in an attempt to ensure you continue to receive uninterrupted service. During this time our staff will still be available to you via phone or e-mail; we also highly recommend that both tenants and property owners utilize their online portals as much as possible, as this feature will allow users to make rent payments, issue repair requests, view documents, access account information, etc. If you have yet to activate your portal and have questions on how to do so, we will be happy to assist you. Of course, rent payments, applications, contracts, and any other correspondence can still personally delivered and deposited through the mail slot in our front door; however, to limit potential exposure, payment by check, money order, or via the online portal would be preferred. Please note that, in light of the current circumstances, our Maintenance Team will be postponing all non-essential repairs and only facilitating emergency services; we apologize for any inconvenience this may create.
As always, we truly appreciate the opportunity to assist you, whether as a resident or a property owner. Together we will endure these trying times and emerge stronger as a result. We will continue to monitor this situation as it develops and do our part to ensure the safety of our clients, our employees, and our community.
Selzer Realty Property Management